FAQ

What are the core advantages of Wanchenstarsky watches?

Ingenious craftsmanship and design: 316L stainless steel case with sapphire glass, wear-resistant and scratch-resistant; 
Precision performance and battery life: Equipped with self-developed GS-8 movement, daily error ≤ 0.1 second

What warranty is offered?

Each watch comes with a 3-year warranty, demonstrating our confidence in the quality and craftsmanship of our products. We have partner watch repair shops in 50 countries that offer free watch cleaning services.

How long will it take for my order to arrive?

Shipping usually takes 5-10 business days. We ship worldwide, duties and taxes are included, and all orders over $99 are free.

Are these watches waterproof?

Wanchenstarsky watches are splashproof and water-resistant up to 50 meters, allowing you to confidently show off your style! Whether washing your hands or getting caught in the rain, our watches can easily handle a little rain without getting damaged. But it should be noted that they are not completely waterproof.Before taking a shower or swimming in the sea, always take off your watch to keep it intact. Your watch will thank you for taking good care of it!

Will I receive a shipping confirmation when my order is shipped?

Of course! Once your order is prepared and ready to ship, you will receive a shipping confirmation email from wanchenstarsky. Keep an eye on your inbox for this notification! If you check your tracking number and don't receive your shipment immediately, we recommend waiting another 24-48 hours to see updates. Sometimes it takes some time for tracking information to appear or for the carrier to process the shipment. Rest assured, we are committed to ensuring your order is delivered promptly and safely. Thank you for your patience and understanding! 📦